I created an apple developer account as an individual developer, paid the $99 fee and was testing my app with it. I was able to distribute several builds with it into internal testflight and was ready to submit for review and listing.
When it came time to submit the app I wanted to submit as an LLC (instead of invidual developer) so I called into support who said that is totally fine but they need to migrate it and asked me to submit paperwork for that and start the process. I did all that (which costed even more money and time) and they confirmed that the migration is underway.
A few weeks later there were no updates so I called in again and was told that the migration was declined. Furthermore, due to this partial migration, I am also unable to distribute an app even tp internal testflight anymore (which I could do before).
So I called in again and I asked if I can submit as an individual dev and was told that I can and they can set it back to an individual dev account. The support person said that she qill submit a request for that. So I waited a few more weeks for an update of which there was none. I call in again and now they tell me that they can't reset it back to an individual developer account and that I have to create a new account if I want to work on an app and that requires paying the fees again and further that they can't even refund me the fees I already paid. Is this a common occurrance? what is my recourse here?