Hi all,
My Apple Developer Program membership expired and I cannot renew through any path. Hoping someone has solved this exact error.
What I see:
- developer.apple.com/account no longer shows a Membership section — only an "Enroll today" button.
- Clicking Enroll redirects to /enroll/ineligible/account-holder with: "Sorry, you can't enroll at this time. Your Apple Account is already associated with the Account Holder of a membership."
- Direct URLs /account/renew and /account/membership/ both redirect to the generic Account dashboard with no Renew button.
- The iOS Apple Developer app shows only Account info (name/email/Sign Out) — no Membership section.
- iOS Settings → Apple ID → Subscriptions: Apple Developer Program is NOT in the Active or Expired list (my original membership was paid via the developer enrollment portal, not as an iOS auto-renewing subscription, so the "resubscribe through your existing subscription" advice from older threads doesn't apply).
- Signing out / signing back in / Private window — no change.
I have an open support case (filed Apr 28) and just sent a follow-up. Phone callback is no longer offered for this case type.
Has anyone resolved this exact "ineligible/account-holder" error? Is there any self-serve path I'm missing, or is the support email queue truly the only option? My App Store Connect Paid Apps and Free Apps agreements are now Expired and blocking submission for my app.
Thanks for any pointers.