Free task to get subscription.Rejected

Question

Created Jul ’17

Replies 5

Boosts 0

Participants 2

In my app, we offer a free currency, and user only can get it from our free task.Then user can use this currency to subscription( become VIP User ). also, user can get the subscription by paying the in-app purchase products(non-renewing subscriptions). And rejected😢.

Here is the message from review and reply from me.

Apple:"We noticed that your app is using consumable in-app purchase products as intermediary currency for the exchange of items that function as non-renewing subscriptions".

Me:" The currency is not consumable in-app purchase product. User only can get this currency by doing the free tasks".

Apple:"However, we found that your app offers a subscription with a mechanism other than the in-app purchase API. This is not in compliance with the guidelines".

I don't understand.I think this is like that in some games User can get some "Diamond"(Purchase product) by free task. Someone please tell me, is my app doing this wrong? What should i do?😟

Answer 1

PBK OP

Jul ’17

You should appeal the rejection pointing out that the only way the user can get the subscription is by IAP or by accomplishing certain tasks within the app and that does not violate any guideline. These tasks are exchanged for the subscription rights through an intermediary 'currency' that the user earns by accomplishing the tasks and that the user exchanges for the subscription rights. There is no way to 'gift' the currency so you are not violatng any guidelines.

Answer 2

sim_yoj OP

Jul ’17

Thank you 🙂.I had replied the rejected again to explain. I will appeal the rejection if it not work.

Thank you again🙂.

Answer 3

sim_yoj OP

Jul ’17

Hi ,again,

We appealed, and failed!😢

And submit to review again! and failed!😢

The reivewer said:"We noticed that your app is using consumable in-app purchase products as intermediary currency for the exchange of items that function as non-renewing subscriptions."( We explained the consumable in-app purchase products is not purchase products and it is free and only can get by accomplishing certain tasks within the app😟 )

Answer 4

PBK OP

Jul ’17

For clarity - you have an app that has In-App Purchase products. The only In-App Purchase products that your app has is a non-renewing subscription. Your app has no consumable In-App Purchase products.

Is that correct?

Answer 5

sim_yoj OP

Jul ’17

Our app has consumable In-App Purchase products,but that is for other things, not this "currency",and there is no relationship between this two things.😢

We had removed the feature of exchange for pass the review.😟

I know you are right, but the apple review don't let our app pass.