"Unable to Manage Sandbox Test Account - Popup Closes on 'Manage' Click"

Issue: Sandbox test account stuck in a loop when trying to access account management

Environment: iOS version: [iOS 26.4.2] Device: iPhone 12

Steps to Reproduce:

  1. Created sandbox test credentials on Apple Developer site (App Store Connect → Users and Access → Sandbox → Testers)
  2. On iPhone, navigated to Settings → Developer → Sandbox Apple Account
  3. Clicked "Sign In" and entered sandbox test email and password
  4. Successfully verified using verification codes (both email and phone number)
  5. Clicked on the signed-in sandbox account
  6. A popup appears with "Manage" option
  7. Clicked "Manage"

Expected Behavior:- Should open sandbox account management interface

Actual Behavior:- Popup immediately closes and the same popup reappears. Clicking "Manage" again produces the same result - an endless loop preventing access to account management.

Has anyone encountered this issue with sandbox test accounts? Is there a known workaround or fix for this behavior?

"Unable to Manage Sandbox Test Account - Popup Closes on 'Manage' Click"
 
 
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