Xcode always shows error "Error Downloading Crash Log Information" when trying to download crash logs

For a couple of months now I haven't been able to see new crash reports for my App Store apps in Xcode. I see the list of crash reports in the Organizer, but selecting any of the new ones always shows the same error message:

Error Downloading Crash Log Information: An error occurred preventing Xcode from downloading crash log information. "my.email at domain.com" failed with error: There was a failure decoding response: (HTTP 500, 20364 bytes) The data couldn't be read because it isn't in the correct format..

Pushing the Reload button makes the view load for a bit, but then the same error appears again.

Since I want to keep fixing crashes in my apps as fast as possible, is Apple aware of the issue and working on a fix? I don't know if this is a Xcode or App Store Connect issue. I would have expected this issue to be fixed with the newest Xcode version 26.5, but it's still happening.

I opened FB22589345 on April 23, but got no response so far.

Xcode always shows error "Error Downloading Crash Log Information" when trying to download crash logs
 
 
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