Xcode always shows error "Error Downloading Crash Log Information" when trying to download crash logs

I am also experiencing this.

FB22745071

+1

Same problem here. I can load some, but it seems like most (all?) newer ones cannot be downloaded.

Same as me, upated Xcode to no avail, still get this error 90% of the times, sometimes it downloads and shows the crashes correctly but most of the time it gived me this error

+1

+1

@jRustonApps Thank you for reporting the bug. I observe that you are using Xcode 26.4.1. Have you had the opportunity to test Xcode 26.5 and encountered the same issue?

Additionally, I would appreciate it if others who encounter this issue in Xcode 26.5 would consider filing a bug report?

Once you open the bug report, please post the FB number here for my reference.

If you have any questions about filing a bug report, take a look at Bug Reporting: How and Why?

Albert
  Worldwide Developer Relations.

Filed under FB22874617

I'm getting this error as well. I'm on Xcode 26.3 and macOS Sequoia 15.7.7.

An error occurred preventing Xcode from downloading crash log information. [...] failed with error: There was a failure decoding response: (HTTP 500, 20364 bytes) The data couldn’t be read because it isn’t in the correct format..

I'm using 26.5 and I'm seeing the error. I'm new to this and this is the first time I'm trying to use this feature, so not a great first impression 😂

@HolgerDe Thanks so much for filing the bug, was routed quickly to the correct team to make sure they can review and get that fix as soon as possible.

You can see the status of your feedback in Feedback Assistant. There, you can track if the report is still being investigated, has a potential identifiable fix, or has been resolved in another way. The status appears beside the label "Resolution." We're unable to share any updates on specific reports on the forums.

For more details on when you'll see updates to your report, please see What to expect after submission.

Again, thanks for doing that and providing all the sysdiagnose uploaded to the bug.

Albert
  Worldwide Developer Relations.

We are also unable to download crash logs anymore. Tested with Xcode 26.5:

@vsmedia Thanks for the screenshots, have you file a bug?

https://developer.apple.com/forums/thread/712889

Albert
  Worldwide Developer Relations.

Same problem here. I can't load any of them.

It's working again for us. The crash logs are now downloading without any problems.

Can confirm, I just downloaded all crash logs successfully.

Thanks @HolgerDe and @vsmedia for confirming that is working again.

Interested to know if anyone else in this thread is hitting the issue still. Thanks!

Albert
  Worldwide Developer Relations.

It works for me too.