App Review Stuck Since May 4 — Request for Status Check

App's Apple ID: 6763641491

I know there are already many posts about long review times, but we heard Apple Support may be able to help look into specific cases.

We first submitted our app for review around April 27. There was some back-and-forth communication initially, but we have not received any updates since May 4.

Timeline:

  • May 8: Submitted an expedited review request
  • May 11: Canceled the submission and re-submitted the exact same build, hoping it would resolve a possible queue issue
  • May 12 (morning): Submitted another expedited review request for the new submission
  • May 12 (night): Submitted a support request via email

Could someone please help check the status of this review or whether there may be an issue with the submission queue?

Thank you.

Thank you for your post. We're investigating and will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us.

App Review Stuck Since May 4 — Request for Status Check
 
 
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