My Apple Developer account was recently terminated, which resulted in the removal of ScribeMe from the App Store without further notice. This is not just about an app disappearing from a store. Thousands of blind and visually impaired users rely on ScribeMe every day for independence, education, and daily life.
ScribeMe helps users understand photos, documents, presentations, charts, diagrams, unfamiliar environments, and more through AI-powered accessibility tools. For many users, it is not a convenience, it is a necessity.
When accessibility apps are suddenly removed, the impact goes far beyond business. We are effectively taking away tools that help blind people study independently, access visual information, and participate more equally in education and society.
Many users depended on this app daily, and its sudden removal has left people without an important accessibility tool they relied on.
We respectfully ask for someone from Apple to manually review the situation and carefully examine why the account termination occurred. We made every effort to follow all App Store guidelines, and we are fully willing to cooperate with Apple and quickly fix or address any issue that may have caused this situation.
Accessibility-focused apps deserve human review and consideration because of the real impact they have on people’s lives. Accessibility is not a luxury, it is a necessity.
We hope accessibility remains at the center of these decisions.