Title: Apple Developer Program Payment Successful but Enrollment Still Pending After 9 Days
Hello everyone,
I’m facing an issue with my Apple Developer Program enrollment and would really appreciate guidance from the community.
I purchased the Apple Developer Program on 11 May 2026 and the payment of ₹8700 INR was successfully deducted from my account. The subscription is visible in my Apple ID subscriptions and shows active renewal until May 2027.
However, my developer account still shows: “Complete your purchase” / pending enrollment.
It has now been 9 days without activation.
During this time I have:
- Created 5 support tickets
- Sent multiple emails to Apple Developer Support
- Requested callbacks several times
- Waited on support calls for long periods
- Shared payment proof, subscription screenshots, and all requested details
A support representative named Connor from Developer Support replied stating that they were unable to confirm any payment attempts from my Apple Account and requested:
- detailed issue description
- screenshots
- error messages
- steps already taken
I responded with all requested information, including screenshots showing:
- successful payment deduction
- active Apple subscription until 2027
- pending developer enrollment screen
The confusing part is that:
- Apple subscription/billing side confirms the subscription exists
- payment was successfully deducted
- subscription is active until 2027
But Developer Support still says they cannot see the payment on their side.
After sending all proofs and requested information, I stopped receiving replies and the issue still remains unresolved.
At this point I feel stuck between billing support and developer support with no clear resolution path.
Has anyone experienced something similar? How long did it take to resolve? Is there any proper escalation path for Apple Developer enrollment/payment verification issues?
Any help or suggestions would be greatly appreciated.
Thank you.