When user goes to Settings>Their name>Subscriptions and wanna cancel the app, a "Don't go" widget is shown - is this a win back offer or a promotional offer?

App Store Distribution & Marketing App Store Connect
kroussevrb OP
Created 1d
Replies 1
Boosts 0
Views 27
Participants 1

When i went on to try to cancel some app's subscription, I saw this. I wanna implement the same thing for my app, but there is literally zero information online or in any docs whether this is a win-back offer, a promotional offer, or something else.

And if it is a win-back offer, how to test it?

Answered by kroussevrb in 888516022

I found out what this is - it is the "Retention Messaging API" that requires the app account holder to request access for and then for the backend to set up the offer, and for the app to pass the responsiveness test. Thread can be closed now.

Replies  1
Boosts  0
Views  27
Participants  1
kroussevrb OP
1d
Accepted Answer

I found out what this is - it is the "Retention Messaging API" that requires the app account holder to request access for and then for the backend to set up the offer, and for the app to pass the responsiveness test. Thread can be closed now.

0
When user goes to Settings>Their name>Subscriptions and wanna cancel the app, a "Don't go" widget is shown - is this a win back offer or a promotional offer?
First post date Last post date
 
 
Q