I am writing to seek help with my Apple Developer Program enrollment, which has been stuck on "Pending" status for more than 96 hours after a successful payment. My support case has also not received any reply within the promised 2 business days.
Enrollment Details:
- Region: Turkey
- Payment date/time: May 17, 2026, 19:03 (GMT+3 / Turkey Time)
- Time elapsed since payment: 96+ hours
- Enrollment type: [Individual / Organization]
- Order Number: W1801866909
Current Status:
- My account still shows "Pending"
- Dashboard continues to display: "Purchase your membership. To continue your enrollment, complete your purchase now. Your purchase may take up to 48 hours to process."
- The 48-hour processing window has been exceeded twice over
- I have NOT clicked "complete your purchase" again, to avoid a duplicate charge
Support Case:
- Case Number: 102893928841 & #102896148475
- Response received: None, despite the promised 2 business day response window
What I have already verified:
- Two-Factor Authentication is enabled on my Apple ID
- I am using the same Apple ID that was used for the purchase
- No pending agreements in the Developer Portal or App Store Connect
- No duplicate payments attempted
- Payment was successfully charged on my bank statement
I have seen multiple recent threads here describing the exact same issue, which suggests this is a known problem requiring manual intervention from the Apple Developer team.
Could anyone from Apple please review my case and manually activate my enrollment? Any guidance from the community is also appreciated.
Thank you.
Update — May 26, 2026 (Day 9):
Still no response from Apple Developer Support. Both support cases (#102893928841 and #102896148475) remain unanswered well beyond the promised 2 business day response window.
- Day 1-2: Payment processing window (acceptable)
- Day 3: First support case opened — no reply
- Day 5: Second support case opened — no reply
- Day 9 (today): Still "Pending", dashboard still shows "complete your purchase"
Could @Apple Developer Support please prioritize manual review of stuck enrollments? Several threads from the past weeks describe the same exact issue (links: [search "enrollment pending" in this forum and link 2-3 similar threads]).
This delay is significantly impacting my work. Any update would be greatly appreciated.