App Stuck in "Waiting for Review" for 4+ Weeks — No Feedback, No Response to Support Ticket

Hi Team,

My app ICY SIM (App ID: 6761278922) has been stuck in "Waiting for Review" for over 4 weeks with no movement, no feedback, and no communication.

What I've done:

Submitted multiple expedited review requests and resubmissions (I now understand this can reset queue position, so I've stopped doing that) Filed a support ticket 3 days ago (Case ID: 102895038326) — still no response I completely understand the team handles a high volume of requests. However, 4 weeks with zero communication — not even an acknowledgment of the support ticket — is concerning.

What I'd like to know:

Is there a system glitch, account flag, or hidden blocker preventing my submission from entering review? Can someone confirm my app is actually in the queue and not stuck due to a technical issue? A queue position or estimated timeline would go a long way Any visibility from the App Review team or anyone who has experienced a similar situation would be greatly appreciated. Thank you.

App Stuck in "Waiting for Review" for 4+ Weeks — No Feedback, No Response to Support Ticket
 
 
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