Help Needed: App stuck in "Waiting for Review", expedited requests ignored, emailed no response

Hello App Review Team,

My app update has been stuck in "Waiting for Review" for 8+ days with no progress. Previous submissions for this app were reviewed within 24–48 hours, so this delay is unusual.

• Apple ID: 1666011539
• Bundle ID: art.dreamerai.ios
• Version: 1.62.0
• Submitted: May 20, 2026
• Status: Waiting for Review

We have already tried every available channel:

• 2 Expedited Review requests submitted — both ignored, no progress
• Emailed App Review asking for status — no reply

This is a major update with critical bug fixes and major new features that our existing users are actively asking about. Our marketing campaign around the launch has already been delayed because of this hold.

The build is fully compliant with the Review Guidelines — no new entitlements, no new SDKs, no changes to data collection. Happy to provide any additional info needed.

Any help from the App Review team would be greatly appreciated.

Thank you.