Hi everyone, Our app (version 1.0, first-time submission) has been in "Waiting for Review" status since May 8, 2026 — it has now been 20 days with no movement to "In Review". Some context:
This is an educational app built to support our language education center's daily operations (attendance, assignments, learning progress, and internal management for students, teachers, and staff). The submitted build is complete and ready for review. Demo account credentials are provided in App Review Information and are active. Our backend services are stable and accessible for testing at any time.
What I've already tried:
Opened a support case and received responses confirming the submission is in queue and that reviewers have been notified. Submitted an expedited review request, which was accepted — but the status has not changed. Followed up multiple times, but the most recent replies have been identical template responses with no specific update.
I understand review times can vary, but 20 days significantly exceeds the typical 24–48 hour window. I've also noticed several recent forum posts describing similar extended delays, so I'm wondering whether this is part of a broader issue or something specific to my submission. Has anyone experienced similar delays recently? Are there any additional steps I could take, or any insight from the App Review team would be greatly appreciated. Thank you.