I bought MacBook to develop mobile apps but apple developer program rejected my application

Hello there, I have professional experience on mobile application development for several years. and decided to develop ios apps and was working on them recently. I have bought a macbook last month to start developing these ideas and then applied for apple development program to start testing these application. First application was with my Turkish ID card and then they mailed me to upload one of the listed documents with following languages English, Spanish…. So I have uploaded my passport because it was also in English. And then without requesting any further information they say they can’t verify my identity so they rejected it. And even further, I can’t use my apple account for a new application. I can’t even login to my developer account, it says “Need assitance with accessing your developer account?” when i try to login. What should i do now?