Hello,
I am the developer of Kiddowall, a B2C parental control app for iOS.
I submitted a request for the com.apple.developer.family-controls entitlement on June 2, 2026 (support case #102905280650), and also followed up via an existing case #102905007339.
Apple support indicated a 48-hour (2 business days) response time when the case was created. We are now past that window with no update on entitlement status.
Request details:
- Team ID: 5499VUQ6PC
- Bundle ID: com.kiddowall.child
- App Bundle ID (parent): com.kiddowall.parent — Kiddowall — Parental Control (BDC, France)
- Entitlement requested: com.apple.developer.family-controls
- Support case: #102905280650
- Current status: Submitted (no update in 4 days)
Context:
Kiddowall is a B2C parental control application for French families. Without the FamilyControls entitlement, we cannot implement proper on-device content filtering or screen time management without requiring MDM supervision — which is not viable for a consumer app (it requires factory reset via Apple Configurator 2 or ABM/DEP enrollment).
FamilyControls is the only Apple-approved path to build a real parental control app for B2C without supervision. We are committed to full compliance with Screen Time API guidelines.
Can anyone from Apple staff confirm the status of case #102905280650, or advise on next steps to expedite this request?
Thank you.
— Franck MAUDET (Kiddowall)