App Store Connect Error 422: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING for 'Hairmakeapp'

Question

Created 1d

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Hello Support Team,

We are encountering a blocking issue while trying to submit/manage our app, Hairmakeapp. The system returns a 422 Unprocessable Entity error code preventing us from proceeding.

Error Details:

App Name: Hairmakeapp

Error Code: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING

Status: 422

Message: "Beta contract is missing for the app. Beta Contract is missing."

Full JSON Payload:

JSON { "errors" : [ { "id" : "***", "status" : "422", "code" : "ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING", "title" : "Beta contract is missing for the app.", "detail" : "Beta Contract is missing." } ] } Steps Taken:

Checked the "Agreements, Tax, and Banking" section in our Account, and all master agreements appear to be accepted and active.

Verified that the Account Holder has signed the latest terms.

Could you please verify if there is a pending or stuck Beta Agreement/Contract on your end for Hairmakeapp that needs to be triggered or refreshed?

Thank you for your prompt assistance, as this is currently blocking our testing/release schedule.

Best regards,

Answer 1

DTS Engineer OP

Apple

22h

If you have accepted all the contracts for the beta version as an admin and you still encountering this error I would recommend you to file a bug for the App Store Connect team to be aware of the issue so they can clear it manually for you.

Once you open the bug report, please post the FB number here for my reference.

If you have any questions about filing a bug report, take a look at Bug Reporting: How and Why?

Albert  WWDR

Answer 2

EmanuelaVassallo OP

12h

Thank you for the update.

I can confirm that as an admin, I have already accepted all the contracts for the beta version. Following your recommendation, I have filed a bug report with the App Store Connect team so they can clear the issue manually.

For your reference, here is the FB number: FB23191539.

Thank you for your support, and I look forward to your updates!

Answer 3

DTS Engineer OP

Apple

3h

@EmanuelaVassallo Thank you so much for providing this, I'll make sure the bug gets routed to the correct team to take a look at your account and see what is the issue. Please keep an eye on the Feedback Assistant for that team to contact you and let you know when the issue has been cleared for you.

You can see the status of your feedback in Feedback Assistant. There, you can track if the report is still being investigated, has a potential identifiable fix, or has been resolved in another way. The status appears beside the label "Resolution." We're unable to share any updates on specific reports on the forums.

For more details on when you'll see updates to your report, please see What to expect after submission.

Albert  WWDR