We are experiencing an issue with our iOS application (MotoDealz) distributed through TestFlight.
App Details:
- App Name: MotoDealz
- Version: 1.4.36
- Builds: 48 and 49
Issue: The application installs successfully through TestFlight, but when launched on a physical iOS device it displays only a blank white screen and does not proceed further.
Observations:
- The same build works correctly in the iOS Simulator.
- Build processing completed successfully in App Store Connect.
- No crash dialog or error message is displayed.
- The issue is consistently reproducible after reinstalling the TestFlight build.
- The application remains on a white screen indefinitely.
Environment:
- Distribution Method: TestFlight
- Physical Device: iPhone
- Simulator: Working as expected
Has anyone encountered a similar issue where the app works correctly in the simulator but shows only a white screen in TestFlight builds on physical devices?
Any guidance regarding diagnostics, device logs, release-build configuration, or TestFlight-specific troubleshooting would be greatly appreciated.
Thank you.