Hello,
I'm an individual developera. My enrollment has been stuck in "Pending" for over one week and I'd be grateful for help.
Timeline
- Enrolled in first in 05.06. After several emails with no reply and no ivoice I withdrawn my enrollement.
- Enrolled in the Apple Developer Program (individual) on 15.06 again
- Payment was charged successfully and I received the official invoice from Apple on 17.06.
- Since then the account has stayed in "Pending."
The symptom My account still shows "Purchase your membership / Complete your purchase." When I open the Apple Developer app it says "Enrollment through the Apple Developer app is not available for this Apple Account" and sends me to the website, which then asks me to pay again. I have deliberately not paid a second time, to avoid creating duplicate charges.
This looks like a backend synchronization issue: the payment is recorded on Apple's side and the invoice was issued, but it was never linked to my enrollment.
I have already opened a support case and followed up several times, but have not received a substantive response.
Erollment ID: 55R7MCH5YH