Environment: Production. Bundle ID: com.filmixpro.filmix. (Team ID / notification URL available privately or via Feedback Assistant.)
We extended the renewal date of 3 auto-renewable subscriptions on 2026-02-28 using the Extend Subscription Renewal Date API, and received the matching RENEWAL_EXTENDED notifications. After the extended period ended, auto-renewal failed and all 3 are now in billing retry: Get All Subscription Statuses returns status=3 with expirationIntent=2 (billing error), isInBillingRetryPeriod=true, and no grace period.
However, Get Notification History (production, last 180 days, filtered by transactionId) returns ONLY the RENEWAL_EXTENDED notification for each — there is no DID_FAIL_TO_RENEW (nor EXPIRED / DID_RENEW). Per the documentation, entering billing retry should produce a DID_FAIL_TO_RENEW notification.
This is not a missed/undelivered webhook on our side: over the same 180-day window the global Get Notification History returned 4232 notifications and our records contain all of them, with per-type counts matching exactly (including DID_FAIL_TO_RENEW). For contrast, another subscription in the same billing-retry state (originalTransactionId 220002005208565) DID receive a DID_FAIL_TO_RENEW — so the absence is not universal, and it correlates with subscriptions extended via the API. The three affected subscriptions span three storefronts (USA / CHN / TUR), so it is not storefront-specific.
Affected originalTransactionIds:
- 150002285191456 (extended to 2026-05-07)
- 320002313172683 (extended to 2026-06-05)
- 470002485799388 (extended to 2026-06-12)
Questions:
- Should a subscription extended via Extend Subscription Renewal Date emit DID_FAIL_TO_RENEW when it later enters billing retry?
- If so, why is it absent from Get Notification History for these three while present for 220002005208565?
- Does extending via the API affect generation/visibility of subsequent renewal/billing notifications?
- How should we reconcile entitlement for subscriptions that entered billing retry without any notification?