Hello,
I am looking for advice regarding an unusually long App Review delay.
Our app, Bien App (ID: 6769135685), has remained in "Waiting for Review" status since June 13, 2026 without any review activity or communication from App Review.
Some additional context:
- The app is a financial services application.
- We have already submitted updated builds.
- We have opened support cases with Apple.
- The app has not entered "In Review" at any point.
- There have been no requests for additional information.
What makes this situation particularly confusing is that our related application, Bien Plus, was submitted under the same developer account during this period and has already completed review and been approved.
Because Bien Plus has already been reviewed and approved, we know that our developer account is in good standing and that our financial services business model has already been reviewed by App Review.
At this point, Bien App has been sitting in "Waiting for Review" for several weeks.
Has anyone experienced a similar situation where an app remained in "Waiting for Review" for an extended period while other apps under the same account continued through review normally?
If so:
- Did Apple eventually review the app?
- Did you need to escalate through App Review Support?
- Did withdrawing and resubmitting help?
- Was there ultimately a queue issue or another explanation?
Any advice or similar experiences would be greatly appreciated.
Thank you.