Paid Apps agreement stuck on "Pending User Information" - legal entity address not updating

Hi,

I am setting up my first Paid Apps agreement as an individual developer based in Germany, and a few things appear to be stuck.

Current status in Agreements, Tax, and Banking:

  • Paid Apps agreement: Pending User Information
  • Bank account (German bank, EUR payout in USD): Processing
  • U.S. Form W-8BEN: Tax information missing

My main question is about the address. My Membership Details and the legal entity address still show an old "c/o" mail forwarding address. I submitted an update through "Update Information" more than a week ago, but the displayed address has not changed.

  1. How do I actually update the legal entity / membership address? Is there a self-service option, or does this require contacting Developer Support and selecting Legal Entity Information?
  2. Is the displayed address simply not refreshing after an update, or did my change not go through?
  3. Does a "c/o" mail forwarding address as the account address cause any problem for the Paid Apps agreement or the banking verification?

I understand the W-8BEN is still outstanding and I plan to complete it next, with my actual residence address on line 3. I just want to confirm the address on the account is not a separate blocker before I submit.

Thank you in advance for any guidance. best regards!

Paid Apps agreement stuck on "Pending User Information" - legal entity address not updating
 
 
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