Hi everyone,
I’m seeing an inconsistent review status in App Store Connect for my first auto-renewable subscriptions, and I’d like to ask whether anyone has encountered something similar.
This is the first release of my app, and it includes two auto-renewable subscriptions. Following the App Store Connect instructions, I submitted the first subscriptions together with a new app version. The app itself has now been approved and released on the App Store, but both subscriptions still show as “In Review” on the subscription group page.
Subscription details:
- · Subscription group: Floriary Membership
- · Monthly subscription Product ID:com.floriary.membership.monthly
- · Yearly subscription Product ID: com.floriary.membership.yearly
- · Current status of both subscriptions: In Review
- · App status: Approved and live on the App Store
The confusing part is that when I try to request an expedited review or check current review items, App Store Connect says there are no items currently in review.
So the current situation is: 1.The app has been approved and is live. 2.Both subscriptions still show “In Review” in the subscription group page. 3.App Review / expedited review says there are no items currently in review. 4.In the live production app, StoreKit does not return these subscription products, so the purchase button is unavailable.
I’d like to confirm:
- Can first auto-renewable subscriptions submitted with an app version remain “In Review” even after the app itself is approved and released?
- If the subscription page says “In Review” but App Review shows no active review items, is this just a normal status propagation delay, or could the subscriptions be stuck in an inconsistent state?
- In this situation, should I wait, submit a new app version, or contact Apple Developer Support / App Review?
- While subscriptions are still “In Review”, should I expect production StoreKit product lookup to fail for those Product IDs?
Thanks in advance!