I have no idea what else to do, so I'm hoping someone here has experienced something similar.
I'm trying to enroll in the Apple Developer Program, but the entire process has turned into a nightmare.
Here's what happened:
- I started the enrollment process and submitted my government-issued ID.
- My identity was successfully verified.
- I added funds to my Apple Account specifically to pay the Apple Developer Program membership fee.
- When I tried to complete the payment, it failed with an error stating that the service was "not supported in my area." This makes no sense because I live in Poland, where the Apple Developer Program is fully supported.
- After the payment failure, the entire enrollment process was reset, forcing me to start over.
- I submitted my ID again, but this time my identity verification was rejected without any explanation.
I contacted Apple Developer Support. They told me that they had detected I was switching between devices during enrollment. That is true - I only tried different devices because I kept running into errors and was trying to find a way to complete the process.
Support advised me to use only one device and continue the enrollment from there. I followed those instructions exactly.
Later, they sent me a link to submit my ID again. I completed the verification through the provided link as requested.
Today, I received the following email:
"After reviewing further, for one or more reasons, your enrollment in the Apple Developer Program couldn't be completed. We can't continue with your enrollment at this time."
The problem is that no reason was provided at all. My identity had already been successfully verified once, I followed every instruction from Apple Support, and now my enrollment has simply been denied without any explanation.
I'm genuinely confused about what went wrong or what I'm supposed to do next.
Has anyone experienced something similar? Were you able to resolve it or get your case escalated to someone who could actually investigate the issue?
