My app Side A (Bundle ID: com.sighta.sidea, Apple ID: 6784347458) was approved and released on June 25, 2026. All 4 In-App Purchases have status "Approved" in App Store Connect, but they are not purchasable in the live app.
Symptoms:
Product.products(for:) returns an empty array in production (StoreKit 2) Console.app / storekitd logs confirm the request reaches Apple's servers but returns 0 products The App Store product page shows no "In-App Purchases" section "Submit for Review" button for the IAPs is grayed out in App Store Connect IAP Product IDs:
com.sighta.sidea.pro (Non-Consumable) com.sighta.sidea.tip.small (Consumable) com.sighta.sidea.tip.medium (Consumable) com.sighta.sidea.tip.large (Consumable) What I've tried:
Verified all IAP metadata is complete in App Store Connect Tested on multiple devices (iPhone 16, iPhone 17, iOS 26.5) Deleted and reinstalled the app Added retry logic (3 attempts, 3s delay) — no change Opened a Developer Support ticket 2+ weeks ago, no resolution This is a production bug affecting all users — nobody can purchase Pro or leave a tip. Has anyone seen this resolved? Is there a known backend propagation issue?
Open ticket: 102927941095