Hello,
Individual enrollment from Argentina, stuck for 17+ days with contradictory states between the Apple Developer app and the website. Posting here after escalating through Developer Support without resolution.
Timeline:
- Earlier this year: my first enrollment attempt (Enrollment ID 9ZZ8DMAR56) never completed and was cancelled. Support case: 102896974266.
- June 28, 2026: I started a brand-new enrollment through the Apple Developer app on iPhone (Enrollment ID MX5XML7QZ0). Payment completed successfully — the membership subscription shows as active in Settings > Subscriptions.
- Same day: I submitted my national ID (DNI) through the app for identity verification.
- Since then: the app shows "Enrollment pending — you will receive an email soon." No email has arrived in 17+ days.
- Meanwhile, on developer.apple.com, clicking "Enroll Now" displays a message telling me to contact Apple Developer Support — which suggests my account has a flag or a stale record from the previous cancelled enrollment blocking the new one.
Already done:
- Replied to my existing support case (102896974266) with full details.
- Legal name on my Apple Account matches my government ID exactly. Region: Argentina. Phone number verified.
Request to Apple staff: could someone please review Enrollment ID MX5XML7QZ0 and remove whatever stale record or flag is blocking it? My app is complete and this enrollment is the only blocker for TestFlight and a September App Store release.
I'll update this thread as soon as there's any movement, in case it helps others in the same situation. Thank you.
UPDATE — RESOLVED. Enrollment MX5XML7QZ0 was approved: the "Welcome to the Apple Developer Program" email arrived July 15 and the membership now shows as active (valid through Jul 15, 2027). Timeline: paid June 28 via the Developer app, stuck in "Pending" for ~2.5 weeks, approved within ~48h of replying to my existing support case (102896974266) and posting here. For anyone stuck: reply to your existing case with your Enrollment ID instead of opening new tickets, and document your case publicly. Good luck to everyone still waiting.