Hi, I just wanted to post to see if anyone else is experiencing extremely poor customer support from Apple. I have sent emails regarding the delay for the app review and heard nothing back, I have tried to call the worldwide support but get stuck in queues for over 3 hours before being disconnected. Has it always been this poor? My app has been stuck in review now for over a week despite it saying 48 hours, and whenever I try to reach out for help I receive no response. Could anyone please advise. Thank you!
App stuck in Waiting for Review - Over a Week
Thank you for your post. We have escalated your support case to Developer Support. The App Review team will contact you in App Store Connect once the review is complete. I
f you continue to experience issues during review, please contact us.