Hello,
I am trying to complete an organization enrollment for the Apple Developer Program from India. After previous payment attempts failed, the Apple Developer app now prevents me from continuing.
When I select “Enroll Now,” the app immediately displays:
“Unable to Continue. Contact support at https://developer.apple.com/contact/.”
The error occurs before I can reach the agreement or payment screen. Therefore, I cannot retry the payment or make any progress with the enrollment.
The error occurs in the Apple Developer app on my Mac
I have contacted Apple Developer Support but have not received a meaningful response or resolution. I also waited on the support line for more than one hour and thirty minutes, but nobody attended the call.
I have found other forum posts from developers experiencing the same enrollment and payment problems. Some users have also reported that the error remained even after their enrollment was reset.
Could an Apple Developer Program representative please review my case and escalate it to an Enrollment Specialist? I need Apple to either:
Remove the account or enrollment restriction and allow me to continue; or
Completely withdraw the pending enrollment and clear it from the backend so that I can submit a fresh organization enrollment.
Has anyone encountered this exact “Unable to Continue” error before reaching the payment screen and successfully resolved it? If so, please share what Apple Support changed or reset.
This issue is blocking our organization from completing enrollment and publishing our application. Any meaningful assistance would be greatly appreciated.