Hello,
Our latest build of our app
(App Apple ID: 6741421159) was just approved, but the two new subscription products it supports are still stuck in "Waiting for Review" after 5 days — despite us flagging them in the review notes for that build.
The products, both in our "All States Access Plans" subscription group:
- Yearly Explorer Plan — Product ID: yearlybasic, Apple ID: 6790315023
- Monthly Explorer Plan — Product ID: monthlybasic, Apple ID: 6790318915
We have publicly launched this plan. Our paywall loads products dynamically from StoreKit, so the unapproved products don't appear at all — customers responding to the launch cannot see or purchase the plan they came for. We are losing sales and generating support tickets while the launch is live.
There are no Resolution Center messages and no requests for additional information. Five other subscription products in the same group are already approved.
Could someone from App Review please take a look at these submissions? Happy to provide any additional information needed.
Thank you.
