Live App Store app; approved non-consumable in-app purchase is not returned by production StoreKit, so customers cannot buy it. Product.products(for:) returns nothing; the paywall shows "purchases aren't available." ~15 days since first release (2026-07-06).
Reproduced on two devices with two different Apple IDs. A redeemed promo code also did not deliver it.
Important: my IAP status is APPROVED (not "Waiting for Review"), so this differs from some recent threads — yet the product still isn't served in production.
Verified per TN3188 (all pass): product ID matches App Store Connect exactly; status Approved; Availability = all 175 regions; priced (base USD); listed on the public App Store product page; Paid Apps Agreement, banking, and tax forms all Active; no local .storekit config in the build; the product returns correctly from our provider's (RevenueCat) servers, so the empty result is specifically the on-device production StoreKit fetch.
This coincides with the recent App Store Connect incident affecting in-app-purchase submission, and there's a cluster of similar reports this week (threads 838171, 838435, 835770, and "In-App Subscriptions stuck in 'Waiting for Review' after App Store Connect maintenance"). It looks like a server-side issue where the product never propagated to production StoreKit despite showing Approved.
Environment: Expo/EAS, React Native 0.81, StoreKit 2 via react-native-purchases 10.3.0. Devices: iPhone 15 Pro Max (iOS 27.0), iPhone 16 Pro Max (iOS 26.5). Open Developer Support case: 102936978821.
Is there any developer-side step remaining, or does this require Apple to re-process / re-propagate the product server-side? Any guidance appreciated.