My first auto-renewable subscription submission is permanently blocked by a stuck subscription group version, and there appears to be no developer-side way to fix it.
What happened:
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A review submission was removed on July 17. That removal left our subscription group's version (subscriptionGroupVersion ID a1e6a10c-e087-4de4-bd9d-e43e6c20bd48, subscription group 22173172, app ID 6762031417) stuck in "In Review" — but it is attached to NO review submission. We verified via the App Store Connect API by listing the items of every review submission on the account: no group-version item exists anywhere. So no reviewer will ever process it.
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Because the group has no approved version yet, submitting our subscriptions returns STATE_ERROR.SUBSCRIPTION_SUBMISSION_REQUIRES_GROUP_VERSION ("A subscription must be submitted with its subscription group version when the group has no prior approved version").
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Attempting to attach the group version to our draft submission returns STATE_ERROR.SUBSCRIPTION_GROUP_VERSION_NOT_SUPPORTED ("is using an older format that is not supported for review submission. Please update before submitting") plus STATE_ERROR.SUBSCRIPTION_GROUP_VERSION_INVALID_STATE (only Prepare for Submission or Developer Rejected states can be submitted).
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In the App Store Connect UI this surfaces only as the generic banner "There are errors with one or more of your items. To fix them, you need to remove the items and add them again," with one subscription outlined red. Removing and re-adding it does not help.
Everything we have tried:
- Modify or delete the group localization: 409 (NAME cannot be modified / "Cannot delete localization, version is not editable")
- Modify or delete the group version: 403 (resource only allows CREATE and GET_INSTANCE)
- Create a fresh group version: 409 STATE_ERROR.ALREADY_EXISTS ("There is already an inflight version...")
- Rebuild the review submission draft from scratch: identical failure
- Both subscriptions are READY_TO_SUBMIT with complete metadata; the app version is READY_FOR_REVIEW. Everything else validates clean.
Support case 102946032452 is open with all of these details.
Request: could someone from the App Store Connect team reset subscriptionGroupVersion a1e6a10c-e087-4de4-bd9d-e43e6c20bd48 to "Prepare for Submission" (and migrate it off the deprecated format)? As far as we can determine, this jammed record can only be cleared server-side.