Organization enrollment stuck after submitting requested verification documents — Enrollment ID 3RQBS82JYP

Hi!

We are experiencing the same problem.

We submitted our organization enrollment for TRYHUB LTD on July 15, 2026, and the status is still “Your enrollment is being processed.”

Enrollment ID: SM7XA8Y2G9

We have contacted Apple Developer Support twice but have not received a response from a support advisor. We have also not received any request for additional documents or clarification.

Support case IDs: 102947864440 102949880287

@palja-inc It looks like your enrollment was completed after the developer support has reviewed the information that were provided.

@TryHub we appreciate your patience, looks like your enrollment was also approved after your document was reviewed.

Experiencing the same matter and have two support cases ( 102955700841 and 20000149351011) for this open, but they are not able to pass us on.

The email states my enrollment is on hold due to a full or partial name match against a government screening list, and asks me to provide documentation at developer.apple.com/enroll/organization/edit/upload.

That email we receive with a link is not usable for us, it rejects my account because the enrollment is on hold. I have tried signing out fully and using a fresh private browser session with the enrolling Apple Account only — the result is the same. I cannot submit the requested documents through the portal while the hold that requires them is active.

The Portal asks me to contact support, and support asks me to upload additional documentation. This is getting frustrating..

Support Case ID: 103002897649
Dear team
I made an enrolment application nearly a month ago. Since then, thrice I have received emails from Apple Developer Support with the following content:

Dear xxxx,

Thank you for your interest in the Apple Developer Program.

We'd like to continue your enrollment, but we still need the documentation we requested last week in an email titled “Request for Enrollment Documents”.

Upload Documents.

If you have already provided documentation, disregard this notice.

Please contact us if you have questions.

Best regards,
Apple Developer Relations

————

The “Upload Documents” link works and takes me to a page where I am asked to upload something. However, the email titled “Request for Enrollment Documents” has never been received and I do not know what I am expected to upload.

For an organisation like Apple, this seems contrary to how one would expect such things to be handled. I am ready, willing and able to upload whatever is needed as long as I am told what you need and not left guessing.

I do not know what you need. I have tried to email you, I have called your standard apple support line, I have searched through the forum but I cannot find a solution for this problem.

Please help me.