My Developer ID notarization has been failing for about three weeks, and I've reached a state where neither renewal nor re-enrollment is possible.
The notarization failure
Every submission fails immediately:
Error: HTTP status code: 403. A required agreement is missing or has
expired. This request requires an in-effect agreement that has not been
signed or has expired. Ensure your team has signed the necessary legal
agreements and that they are not expired.
xcrun notarytool history returns the same 403, so it isn't specific to one
submission.
Signing itself is unaffected. My Developer ID Application certificate is valid through 1 Feb 2027, an OCSP check against ocsp.apple.com returns "good", and Apple's timestamp server still issues secure timestamps. Only the notarization service rejects me.
Why I can't resolve it myself
App Store Connect → Business shows two banners:
- "Your Apple Developer Program membership has expired. ... To renew your membership, the Account Holder needs to visit the Membership section of their account on the Apple Developer website."
- "The Apple Developer Program License Agreement has been updated and needs to be reviewed. ... the Account Holder must review and accept the updated agreement."
The Agreements table on that same page is completely empty, so there is no agreement presented for me to accept.
I am the Account Holder and the only person on the team. Following those banners:
-
developer.apple.com/account shows no Membership section and no "Renew Membership" button. Instead it shows a "Join the Apple Developer Program — Enroll today" card, as though I had never enrolled.
-
Clicking "Enroll today" lands on developer.apple.com/enroll/ineligible/account-holder:
Sorry, you can't enroll at this time. Your Apple Account is already associated with the Account Holder of a membership.
So the developer portal believes I have no membership and offers enrollment, while the enrollment flow believes I already am an Account Holder and refuses. App Store Connect still knows my team and displays my legal entity details. The three systems disagree about whether my membership exists.
Details
- Team ID: U28V5P5Q2H
- Enrolled April 2026 (Developer ID certificate issued 26 Apr 2026)
- Distribution is Developer ID direct download, not the App Store
- Signing in with the same Apple Account I enrolled with
What I've already tried
- Signed in to both developer.apple.com and App Store Connect as the Account Holder
- Checked App Store Connect → Business → Agreements (empty)
- Navigated directly to the membership and renewal URLs — both redirect to the generic Account dashboard with no renewal option
- Opened a ticket with Developer Program Support about three weeks ago, no response yet
This blocks shipping any new version of my app.
Is there a way to break this deadlock from my side, or does it require Apple to repair the account record? If it's the latter, what's the most effective way to escalate an existing ticket?