We have a new iOS app in App Store Connect with six consumable in-app purchases.
Environment:
- Bundle ID: live.mymi.ios
- TestFlight version: 1.0.4 (70)
- Storefront: KOR
- Environment: Sandbox
- Example product ID: ios_spark_5000
StoreKit product queries return all six products with localized KRW prices. For example, ios_spark_10000 is returned as ₩12,000.
However, requesting a purchase fails with Product.PurchaseError.productUnavailable / “This item is not available.”
The issue can also be reproduced independently of the app: Settings > Developer > Sandbox Apple Account > Test Transactions
Entering bundle ID live.mymi.ios and product ID ios_spark_5000 is rejected with a message stating that the product ID or bundle ID is invalid.
The previous app/product pair live.mymi.app + spark_5000 still works on the same device and with the same Sandbox tester.
We verified the following:
- Paid Apps Agreement, banking, and tax information are active
- The explicit App ID has the In-App Purchase capability enabled
- The TestFlight build uses the correct bundle ID
- Product pricing, localization, and availability in all 175 storefronts are configured
- All six IAPs are attached to the first app version review submission
- No local StoreKit configuration is involved
This has persisted for multiple days. It appears that the product-query catalog contains the products, while the Sandbox transaction service does not recognize the product-to-bundle association.
Has anyone seen this with a newly created App Store app/IAP catalog? Did Apple need to re-index the products?We have a new iOS app in App Store Connect with six consumable in-app purchases.
Environment:
- Bundle ID: live.mymi.ios
- TestFlight version: 1.0.4 (70)
- Storefront: KOR
- Environment: Sandbox
- Example product ID: ios_spark_5000
StoreKit product queries return all six products with localized KRW prices. For example, ios_spark_10000 is returned as ₩12,000.
However, requesting a purchase fails with Product.PurchaseError.productUnavailable / “This item is not available.”
The issue can also be reproduced independently of the app: Settings > Developer > Sandbox Apple Account > Test Transactions
Entering bundle ID live.mymi.ios and product ID ios_spark_5000 is rejected with a message stating that the product ID or bundle ID is invalid.
The previous app/product pair live.mymi.app + spark_5000 still works on the same device and with the same Sandbox tester.
We verified the following:
- Paid Apps Agreement, banking, and tax information are active
- The explicit App ID has the In-App Purchase capability enabled
- The TestFlight build uses the correct bundle ID
- Product pricing, localization, and availability in all 175 storefronts are configured
- All six IAPs are attached to the first app version review submission
- No local StoreKit configuration is involved
This has persisted for multiple days. It appears that the product-query catalog contains the products, while the Sandbox transaction service does not recognize the product-to-bundle association.
Has anyone seen this with a newly created App Store app/IAP catalog? Did Apple need to re-index the products?
