Hello everyone,
I'm hoping someone from the Apple Developer Support team or the community can help shed some light on my situation, as I seem to be stuck in a verification loop and unable to move my organization's enrollment forward.
We are enrolling as an organization (LLC). I received an email from Apple stating they could not verify my identity and association with the enrolling entity, and they requested several specific documents:
Applicant's government-issued photo ID
Applicant's employment verification
Excerpt from the entrepreneurial registry for LLC
I successfully submitted all of these documents in English via the secure file-upload portal (https://developer.apple.com/contact/file-upload/) exactly as requested.
However, we have not received any response, status update, or further instructions since the upload. The status remains pending.
Here are the details for my enrollment:
Enrollment ID: 6X23Y99AX3
Country: Georgia
Additionally, because we are located in Georgia, the "Call Me" phone support option is not available for our region in the contact portal, which makes it incredibly difficult to get real-time assistance or escalate the issue. I have submitted an email ticket, but given the critical nature of this developer account for our business timelines, being stuck in this silent waiting period is very concerning.