Our Apple Developer Program membership migration from Individual to Organization has been pending since July 17, 2026. All requested identity and company documents were submitted and confirmed as received on July 18.
Since the migration began, our membership benefits have remained unavailable. We cannot upload new TestFlight builds or publish our production-ready app.
App Store Connect still recognizes the app and our existing TestFlight builds remain accessible. However, new distribution fails because the Apple Account is no longer recognized as belonging to the existing development team.
Developer Support told us that the case was escalated to Senior Advisors, but after repeated follow-ups we still have no case owner, specific review stage, estimated completion timeframe, or rollback option.
Has anyone encountered this state during an Individual-to-Organization migration? Could an Apple staff member please help route this to the responsible Apple Developer Program enrollment or migration team? We can provide the support case, Enrollment ID, and Team ID privately.
This unresolved migration is causing a complete production release outage for our company.