Hello,
I am enrolling my company in the Apple Developer Program as an organization. Developer Support contacted me by email and requested additional documents. I uploaded everything they asked for.
Since then there has been no contact at all — no reply to my follow-up emails, no status change on the enrollment, and callback putting on queue forever. It has now been weeks.
Case ID: 20000126845865
The email thread was active before I submitted the documents, so I know the case reached a real person. It simply stopped after that.
If anything further is required from my side, I am happy to provide it immediately. I would just like to know the status. Has anyone had a case go quiet like this after uploading documents, and did anything bring it back?
Thank you.