Hello,
For several months, I have been unable to install any TestFlight build submitted by my Apple Developer team.
All builds archive, upload, and complete processing normally. They appear as Valid in App Store Connect and are visible in TestFlight with an Install button. However, tapping Install fails immediately with:
“Could not install [app name]. The requested app is not available or does not exist.”
Current example:
- App: TopGestor Cliente
- Apple ID: 6799197509
- Bundle ID: com.topgestor.cliente
- Version / build: 0.1.0 (3)
- Platform: iOS, arm64
- Minimum iOS: 15.1
This is not limited to this app; it also affects other apps submitted by the same team. Reinstalling TestFlight, restarting the device, and submitting fresh builds did not resolve it.
Could an Apple engineer please verify whether there is an account-level TestFlight distribution, build availability, or beta contract association issue on the backend?
I have also opened an Apple Developer Support case.