App Stuck in Waiting for Review for Nearly a Week — Multiple Support Requests Unanswered

Question

Created 15h

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Hello,

My app Jewel Coloring Go! (App ID: 6785241915) appears to be stuck in the App Review process, and I would like to check whether there may be an issue with this submission.

The current version was originally planned for release on July 31, 2026. However, today is Auguse 9, 2026, and the app is still in "Waiting for Review."

Current status:

Waiting for Review No messages in Resolution Center No requests for additional information We have also submitted multiple Support inquiries but have not received any response so far.

This version is particularly important to our team, as it is tied to a planned release schedule and user acquisition activities that had already been prepared in advance. Given the unusually long delay, we are unsure whether the submission is proceeding normally or if there may be an issue requiring attention.

If an Apple staff member could help check the status of this submission, it would be greatly appreciated.

Thank you for your time and assistance.

Answer 1

christopherking OP

2h

Pretty much same timeline for me. 7/30 submitted for review, still waiting. And getting the sense that there are a lot of developers in the same boat.

But Apple isn't commenting on this exceptional delay despite it being pretty much obvious to everyone else involved. Would be nice to get some clarity on what to expect moving forward.

Answer 2

Claude31 OP

2h

@sakamoto_real I searched on the appStore and found there is another app called jewel coloring (without go!).

Is it the first submission of the app ?

If so, maybe this is causing a problem ?