Hello,
Our Digital Services Act trader verification has been showing "In Review" in App Store Connect since August 8, 2026.
App name: Matchup Sport
Apple ID: 6782085896
Account type: Individual, based in Austria Business > Agreements > Compliance > Digital Services Act: In Review, last updated August 8, 2026 (27 countries or regions)
The trader declaration is set at both levels: the account-level declaration was submitted on August 8, and the app-level setting under App Information > App Store Regulations & Permits shows that the developer has identified itself as a trader for this app.
Our planned launch territories are 13 countries, 12 of which are in the EU, including our home market of Austria. While this verification remains pending, the app cannot be distributed in any of them even once App Review completes.
My questions:
- Is any document or information still outstanding from our side to complete the verification?
- Is there an expected timeframe for trader verification at present?
- Is there an escalation path if the status does not change?
I have not been able to reach anyone on this specific topic through the standard support form. Any guidance would be appreciated.
Thank you.