Unable to start Apple Developer Program enrollment — same error with two different Apple Accounts

Question

holatlina OP

Created 3w

Replies 2

Boosts 1

Participants 4

Hi everyone,

I’m trying to enroll in the Apple Developer Program as an Individual, but I cannot even start the enrollment process.

When I go to developer.apple.com/account and click “Enroll today”, I immediately get:

Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time.

The error appears immediately after clicking “Enroll today”, before I reach the enrollment form, payment, or identity verification.

What I’ve already checked

Apple Account is a regular personal account
Two-factor authentication is enabled
Legal first and last name are correct
Date of birth is correct
Trusted phone number is verified
Country/Region: Serbia
Valid Serbian residential address
Serbian payment method and billing address
Successfully registered as a free Apple Developer

The most interesting part is that I reproduced the exact same problem with two different Apple Accounts.

The first account is my existing Apple Account. I then created a completely new Apple Account, configured it with the same Serbian personal and billing information, registered it as a free Apple Developer, and tried to enroll — the exact same error appears immediately.

Developer app

I also checked the Apple Developer app.

The Enroll Now button is disabled and the app says:

“Enrollment through the Apple Developer app is not available for this Apple Account. Visit developer.apple.com/programs/enroll/.”

So currently:

Web: Enroll today → immediate error Developer app: Enrollment unavailable for this Apple Account

I have also contacted Apple Developer Support, but I haven’t received a response.

Has anyone in Serbia recently been able to enroll in the Apple Developer Program as an Individual?

Has anyone encountered this exact combination of:

immediate error after clicking “Enroll today” on the web;
Developer app enrollment unavailable;
the same issue reproduced with multiple Apple Accounts?

I’m trying to determine whether this is an account eligibility issue, a Serbia-specific issue, or a current backend/enrollment problem.

Any information from someone who recently enrolled from Serbia would be especially helpful.

Thank you!

Answer 1

Apple Developer Support OP

Apple

3w

Developer Support is currently experiencing higher than normal volume but reviewing your case that you have opened, they will get back to you soon.

Answer 2

antimagician OP

2w

Hi, I have same problem as you. Now I'm thinking it's something related to Serbia or both of our locations as it's the same.

On Saturday I wanted to enroll and pay year subscription but I could scan the documents, the problem was that 17 pro max camera somehow won't switch lenses and it's stuck on one that needs to put ID further away from the cam. After multiple times it gave me an error that it's not useable, but I wouldn't quit so I opened my mac and downloaded developer from app store and tried from there. Funny enough macbook camera scanned Serbian ID (even tho the image quality was complete garbage) and it gave me details to confirm with address and my name in english. After confirming I got "Contact Support" and that was it. I contacted them and just got a reply 30min ago. Read this segment....

"First off, I would like to apologize for the recent delay in processing time. We are currently experiencing an increased number of requests, and we’re doing our best to respond efficiently to each one.

For one or more reasons, your enrollment in the Apple Developer Program couldn't be completed. We can't continue with your enrollment at this time.

You can still take advantage of great content using your Apple Account in Xcode to develop and test apps on your own device. Learn more about Xcode development. "

Of course I replied and I'm asking for reasons why I can't enroll or even continue with this procedure. To be honest it's such a shame that I waited 3 days for not even getting the reasons for this.

Hope they will fix this ASAP so we can both start working on our apps.