Subject: Prolonged Apple Developer Program Enrollment & Refund Delays
I'm looking for advice regarding a Developer Program case that has been ongoing for over four months.
After purchasing an individual membership, I requested to migrate it to my company's organization account. Following repeated requests for the same information and multiple delays, I was told migration wasn't possible because I'm not the legal owner.
I then requested a refund, followed every instruction (including removing all removable developer assets), but was later informed of an additional eligibility condition that had not been disclosed earlier.
Following Apple's guidance, the company owner purchased a new organization membership, which is also experiencing unexpected delays.
I'm not asking anyone to discuss internal Apple processes—I'm simply wondering:
- Has anyone experienced something similar?
- Is there a way to request a higher-level review of a prolonged Developer Program case?
I've intentionally omitted all personal information and case details. Any advice would be appreciated.