Apple Developer Program payment charged, but membership not activated

Question

Created 1d

Replies 2

Boosts 0

Participants 2

Hi Apple Developer Support, I have been trying to resolve an issue with my Apple Developer Program enrollment since August 12.

I purchased the Apple Developer Program membership through the Apple Developer app, and the membership fee was successfully charged. However, my membership was never activated, and the website is now asking me to purchase the membership again.

I have contacted Apple Developer Support multiple times by email and requested several callbacks, but I have not received any answer. I have also been unable to request a refund for this purchase through Apple’s standard refund system.

Enrollment ID: 6V658K4K2K Case #: 20000135552700

@Apple @AppleSupport, could you please review my enrollment and locate the payment that has already been charged? I need either my existing payment applied to my Developer Program enrollment or the membership fee refunded so I can enroll again through the website.

I would really appreciate help resolving this, as I have already been waiting for a week without access to the membership I paid for.

Thank you.

Answer 1

Apple Developer Support OP

Apple

1d

Hello,

Please try again to access your account. If you still need our help, one of our Advisors should be responding to your case very soon.

Please understand that we are unable to provide support for enrollment related issues in the Developer Forums.

Best regards, Developer Support

Answer 2

Katryn OP

1d

Hello,

Thank you for your response.

I have checked my account again and can confirm that my Apple Developer Program membership is now active and I have access to the developer resources.

I appreciate that the issue has now finally been resolved.

Thank you for your assistance!

Best regards