Hi everyone,
I'm trying to enroll in the Apple Developer Program as an Individual developer in Vietnam, but I am currently blocked on both enrollment methods.
On the Apple Developer website, I receive:
“Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time.”
I never reach the identity verification or payment step.
I also tried the Apple Developer app on my iPhone. The Enroll Now button is disabled and the app displays:
“Enrollment through the Apple Developer app is not available for this Apple Account. Visit developer.apple.com/programs/enroll/.”
I have already checked the basic account requirements:
- Two-factor authentication is enabled
- Trusted phone number is configured
- Legal name and date of birth are correct
- Country/Region is Vietnam
- Address is configured
- Payment method is configured
- I am enrolling as an Individual, not an organization
I already have an open case with Apple Developer Support and am waiting for them to review it.
Has anyone recently encountered this exact combination of errors?
I'm particularly interested in whether your case was resolved by:
- Apple Support resetting a failed/stale enrollment state
- Manually triggering identity verification or an ID upload request
- Clearing a previous or pending enrollment record
- Escalating the case to a Developer Program Support specialist
If you experienced this, how was it ultimately resolved and how long did it take?
I would prefer to continue using my existing Apple Account rather than create a new one unless Apple specifically instructs me to do so.
Thanks for any experience or advice.