Our first submission has been in Waiting for Review since August 12 — 8 days as of today.
I've tried both support channels without result:
Submitted a Contact Us request through App Store Connect — no reply Called Developer Support and waited on hold about an hour — no resolution The app is a straightforward iOS-only build (iPhone, no iPad). It's a first submission, not an update. Nothing in App Store Connect indicates a problem — no rejection, no metadata rejected state, no message in Resolution Center. It simply hasn't moved out of Waiting for Review.
I've seen several recent threads describing the same thing, which is why I'm posting here rather than opening another ticket.
Is there anything on my side that commonly causes a first submission to sit in Waiting for Review this long, or is the only option to keep waiting? Any guidance on the right escalation path would be appreciated.
Thanks.