App Review pending since August 14 — no response from phone or email support

Hi Apple Developer Support,

My iOS app submission, version 1.0.23, has been Pending Review since August 14, 2026, and it has now been waiting for 7 days.

I already requested an expedited review and opened Case ID 20000141752903.

I have also tried both official support channels: I requested a phone call and spent approximately one hour on the line listening to hold music without being connected to anyone.

I contacted App Review by email and have not received a response.

I’m an independent developer, and my app already has paying subscribers. I’m trying to ship improvements and provide them with proper support, but at this point I have no information about what is causing the delay or whether there is anything I need to fix on my side.

I understand that review times can vary, but after 7 days and no response through either official support channel, I’m not sure what else I can do.

Could an Apple Staff member please help escalate or review Case ID 20000141752903 and the pending submission for version 1.0.23?

If there is anything wrong with my submission, I would be more than happy to fix it immediately. Thank you.

App Review pending since August 14 — no response from phone or email support
 
 
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