My Apple Developer membership shows a renewal date of September 5, 2026, but there is no “Renew Membership” option anywhere in my account.
I have already opened a support case more than 24 hours ago with no response, and today I spent around 50 minutes on hold with Apple Developer Support before the call disconnected. This has been extremely disappointing and irresponsible for a paid developer service.
This is also directly affecting my app. I am unable to submit my build for External Testing review because of the membership issue. At the same time, I still have around 10 days remainingin the account expiry. On my Internal Testing section, TestFlight shows users that “the app cannot be downloaded.”
This is so so disapointing that apple doesn't bother to even give an update on what is the actually issue. I have dropped 4-5 emails and request call back atleast 3times only to get ghosted on both platforms.
Can someone from Apple Developer Support please investigate this and enable the renewal option? I need to continue testing and distributing my app, and I'm running out of time.
