App not getting reviewed

i sent an emergency update to apple for my app, they rejected the update by mistake, i replied to the message and also made corrections to the app, and now the app has been waiting for review for 7 days, tried requesting an expedite no luck, tried email support no answer for 7 days, tried phone support no agent after 45 minutes wait time, idk what else to do

they rejected the update by mistake

Pretty surprising statement. Did they tell they rejected by mistake or is it your assumption ?

 

also made corrections to the app

So there were problems with the app. Was it the reason for rejection ?

App not getting reviewed
 
 
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