Hello Apple Developer Support and Community,
I am trying to enroll in the Apple Developer Program as an Individual from Türkiye using my long-standing Apple Account.
My initial enrollment was rejected, and I am now unable to retry the verification or submit a new enrollment using the same Apple Account.
Timeline:
- Original support case: 20000125733191
- Developer Support replied two days after the case was opened and requested identity documents.
- I submitted all requested documents through Apple’s secure upload link.
- Approximately three weeks have passed without any further response, despite my follow-ups.
- I have also tried contacting Developer Support by phone but have been unable to reach an advisor.
- Today, I opened a new escalation case: 20000149514442
Could Apple Developer Support please:
- Confirm that my submitted documents were received.
- Review and escalate both cases to the Enrollment or Identity Verification team.
- Manually clear or reset the rejected enrollment state so that I can re-enroll using the same Apple Account.
- Let me know if any additional information or verification is required.
I am not asking Apple to bypass its verification requirements. I am ready to provide any additional information through a secure channel. I simply need a clear response and a supported way to continue enrollment with my existing Apple Account.
Enrollment type: Individual Original case: 20000125733191 New escalation case: 20000149514442
Thank you for your assistance.
