Stuck in "Waiting for Review" phase

Hello, my app (6802356260) has been pending review for quite some time. This is impacting my product launch and availability to users. I tried requesting an expedited app review, but was unable to reach anyone on the phone after being on hold for a long time. Case # 20000143670576. I haven't received any response.

Stuck in "Waiting for Review" phase
 
 
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