I'm a sole proprietor, tax resident in Spain — not a U.S. person or U.S. tax resident. I'm trying to complete the tax form step of the Paid Applications Agreement in App Store Connect so I can offer in-app purchases.
Going to Business → Agreements, Tax, and Banking → Agreements tab → Tax Forms → "Add Tax Info" (also tried the (+) → "Paid Apps" path) takes me directly to an electronic Form W-9: "Identification of Beneficial Owner," a "Type of Beneficial Owner" dropdown with only U.S.-specific categories (Individual/Sole proprietor, C Corporation, S Corporation, Partnership, Trust/estate...), and Part I asking for a U.S. SSN or EIN. There is no field, checkbox, or preliminary question anywhere in this flow that lets me indicate foreign status.
I don't have a U.S. SSN/EIN and don't qualify for one. Per the IRS's own instructions for this exact form: "Foreign person. If you are a foreign person [...], do not use Form W-9. Instead, use the appropriate Form W-8." Part II of the form also requires certifying "I am a U.S. citizen or other U.S. person," which would be false for me to sign.
Apple's own help docs say non-U.S. individuals should be routed through a questionnaire to Form W-8BEN instead of seeing W-9 directly — that questionnaire never appears for my account. I've already contacted Developer Support and submitted a case through the Tax/Financial Information contact form, but haven't gotten a resolution yet (over 20 days now).
Has anyone else run into this and found a way to actually reach W-8BEN in App Store Connect? Or is this a known account-level issue that needs to be fixed on Apple's side? Any pointers — including from anyone at Apple who monitors these forums — would be much appreciated.